Slots Of Vegas Complaint

Slots Of Vegas Complaint Rating: 9,0/10 5640 votes

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Slots Of Vegas Complaints
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I signed up on 1th march at Slots of Vegas. Deposited 100 and got a bonus and got busted. on 5 march I get an email with a nice reload. I deposit 200 and play for the wagering requirements. On 7 march I witdraw 2400 dollars (bonus already deducted). I wait for my payment to be done. Slots of Vegas Casino is a site that's operated by the Virtual Casino Group. This group is known for running a bunch of sites that are completely and totally unreliable. Because they're licensed in Costa Rica, a jurisdiction that's little more than a rubber stamp for this particular industry, there is no real recourse for players. Las Vegas Strip draws COVID-safety OSHA complaints Two of Nevada's five most complained-about ZIP codes for potential COVID-19 safety violations encompass nearly all of the Strip, according to.

Resolved - The operator claims this player has been paid and the player is non-responsive so we assume that they've received their funds.

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Player's Complaint

About a month ago I won $350 I called and talked to them he said I needed a bank account I want to go to bank account then they said that wouldn't work so I put in for a check they send me the forms I sent back to documents didn't hear back from them for about two three weeks contacted them again talk to you about 5 different people they kept telling me send the documents in I said there and told him I did he said I didn't so I redid it again and they finally got back to me and said they are too blurry I'm back and sent them again I'll clear didn't hear back from them knows how long again frustrated by now I can't give me the same and round documents kept telling them that I sent them in anyways I talk to somebody personally had them handle it send him the documents personally he got them said those are fine he said he had delivered them himself to the withdrawal Department so I thought I was alright didn't hear from them for another week call back today what do you know same run around the documents sat here and told the dude that's been over a month of me sending documents should I still need to send them so I told him I've done all I could do I've sent you the documents over 10 times that's all I could do so I don't know what to do from now on it's all up to them what they want to receive from me what they want to see from me if it's all right if it's not it's all up to them I've done all I could do I wish they'd let me talk to a manager give me somewhere I can send all folder full of all the documents copies of everything to them but they still haven't got back to me please could you help me out and get this resolved I really appreciate all the help thank you and have a good day

5 Responses

Hi Beaversonly - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Hi Beaversonly,

Unfortunately our contact at this group has become non-responsive once again. This happens periodically where they disappear for a few months then resurface and resolve all current complaints. I'm going to hold your complaint open for the next few months in the hopes that they'll re-establish communication.

ThePOGG

Hi Beversonly,

I've managed to get back in contact with this group.

To process your withdrawal they need a photo or scan of a recently issued (last 3 months) utility bill or bank statement. They tell me you submitted a screenshot of a online statement - that wouldn't be sufficient.

Once you've submitted that, resubmit your withdrawal and let us know and I'll follow up with the operator again.

Thanks,

ThePOGG

Hi Beversonly,

Have you provided the required ID?

Thanks,

ThePOGG

Hi Beversonly,

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If we've not heard from you by Friday the 19th of January I'll assume you've received your funds and close this complaint.

Thanks,